FAQ

Frequently Asked Questions

Find your answer

Yes, all our leather products are made from 100% genuine, locally sourced leather. Each piece is crafted with care and love.

Leather is a natural material, so you may notice colour variations, growth marks, veins, insect bites, or slight scarring. These natural markings are proof of authenticity and add to the unique beauty of each product.

Not always. Because leather is natural, colour tones and textures may differ slightly from product photos. This ensures every piece is one-of-a-kind.

  • Avoid getting your leather wet. If it does get wet, blot it gently with a soft cloth, stuff with paper, and let it dry naturally.
  • Do not use chemical cleaners. Instead, wipe with a clean white cloth. For stubborn dust, use a slightly damp cloth.
  • Apply a quality leather protector with beeswax every 6 months to moisturize and protect.
  • Use a soft cloth to polish and allow the product to absorb overnight.

Avoid prolonged direct sunlight or excessive heat. These can fade the colour, cause dryness, or lead to cracks.

Not all items are kept in stock. Some products are specially made just for you, which means they need to be manufactured before shipping. Please allow 4–5 weeks for delivery, as timing may vary due to production and custom requests. We take pride in crafting each item with care and excellence.

Keep it in a cool, dry place, away from moisture. For long-term storage, use a breathable fabric or cotton bag—not plastic.

Yes, genuine leather develops character with use. Over time, it may soften, darken, or show natural patina, making your item even more unique.

No, natural scratches or marks are not defects. They are part of the hide’s story and make each product unique and authentic.

We recommend conditioning your leather every 6 months with a beeswax-based protector to keep it soft, moisturized, and long-lasting.

Our products combine natural authenticity with handcrafted excellence. Each piece is locally sourced, made with attention to detail, and created with love—making it more than just a product, but a keepsake.